How To Resolve SOCKS Version 5 Protocol Error

SOCKS version 5 protocol error is a Mac-specific error. To resolve this conflict, please do the following:

1. Open your spotlight search by going to the top right corner of your desktop and selecting the magnifying glass icon. You can also open spotlight search using CMD + space if you do not have that icon.

2. Select"System Preferences" and launch it.

search_for_system_preferences.png

3.  Select Network

open_network_in_prefs.png

4. Click the Advanced button

click_the_advanced_button.png

5. Select the Proxies option

select_proxies_option.png

6. Make sure the SOCKS Proxy option is NOT checked

socks_proxy_unchecked.png

7. Retest your Topaz software. 

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