How to Fix Grid Artifacts in DeNoise AI

DeNoise AI v3.7.0 and v3.7.1 have a known conflict that causes a grid pattern on images for Big Sur macOS as seen in the example below.

If you see a similar artifact on your computer, please follow the instructions below to fix this.

  1. Delete any/all versions of DeNoise from Applications and the Topaz Labs LLC folder.
  2. Download and install DeNoise AI v3.6.2 from this link
  3. Once you have DeNoise v3.6.2 installed, update using the in app-updater by opening DeNoise v3.6.2 and selecting the Help > Check for Software Updates menu option.
  4. Let the in-app updater run to update to v3.7.0 or v3.7.1.
    c46c1aeed44fa1f44284db0b70999901.png

Updating this way will fix the issue so you are no longer seeing the grid pattern artifacts.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.