Topaz Classic Help Center
Most people can solve their problem by searching the knowledge base.
Frequently Asked Questions & Updates
General
About Topaz Products
FAQ
- Topaz Labs DMCA Statement
- What is the Difference Between 64bit and 32bit?
- How to Prevent Spam Filters from Blocking Topaz Labs Emails
- How do I switch my software from PC to Mac or vice versa?
- How do I become a beta tester?
- Colors look different when image is exported to Lightroom
Pre-Sales & Trials
Purchasing
- How To Get an Order Invoice
- Refund Policy
- I accidentally purchased a product twice
- How to purchase and apply a coupon code
- I placed an order but did not receive my license keys.
- Do you offer an educational/military discount?
Compatibility & Host Programs
- ★ Upgrading to Windows 10 with Topaz Labs
- Using Switchable Graphics with Topaz Labs
- Topaz Labs and OpenGL
- Accessing ReMask 5 in Lightroom
- Restoring Older Versions of Adobe Software through Creative Cloud
- Irfanview
Installation & Activation
Product Updates
License Keys & Account
License Key Questions
- ★ Topaz Labs License Key Guide
- ★ My license key is not being accepted
- How to enter license key into Topaz Impression and Glow
- My license key has only 13 symbols, not 30
- License Key Activation
- Will my license key work on both Mac and Windows?
Account
Product Specific Questions
Glow
All
Adjust
B&W Effects
Clarity
DeNoise
Detail
ReMask
- Topaz ReMask 5
- Do you have any tutorials for ReMask 4?
- How to mask hair with ReMask
- Which programs will ReMask 5 work with?
- After using ReMask there is no layer mask
- Why am I getting this error “make sure you have enough pixels as Keep and Cut in the selected region”?
ReStyle
Star Effects
Product Presets / Effects
Troubleshooting
Current Issues & Fixes
Common Errors
- How to Fix Missing Presets
- Error Code 2000
- Error: plug-in launch failure
- Failed Login Attempts message
- Error Code 1000 (Critical Application Error)
- Error Code 2002
Download, Installation or Activation
Photoshop & Photoshop Elements
Topaz Impression Issues
Webinar Issues
Learning Resources
Resources
Webinars
General
About Topaz Products
FAQ
Pre-Sales & Trials
Purchasing
Compatibility & Host Programs
Installation & Activation
Product Updates
License Keys & Account
License Key Questions
Account
Product Specific Questions
Glow
All
Adjust
B&W Effects
Clarity
DeNoise
Detail
ReMask
ReStyle
Star Effects
Product Presets / Effects
Troubleshooting
Current Issues & Fixes
Common Errors
Download, Installation or Activation
Photoshop & Photoshop Elements
Topaz Impression Issues
Webinar Issues
Learning Resources
Resources
Webinars
Browse the Knowledge Base
General
About Topaz Products
FAQ
- Topaz Labs DMCA Statement
- What is the Difference Between 64bit and 32bit?
- How to Prevent Spam Filters from Blocking Topaz Labs Emails
- How do I switch my software from PC to Mac or vice versa?
- How do I become a beta tester?
- Colors look different when image is exported to Lightroom
Pre-Sales & Trials
Purchasing
- How To Get an Order Invoice
- Refund Policy
- I accidentally purchased a product twice
- How to purchase and apply a coupon code
- I placed an order but did not receive my license keys.
- Do you offer an educational/military discount?
Compatibility & Host Programs
- ★ Upgrading to Windows 10 with Topaz Labs
- Using Switchable Graphics with Topaz Labs
- Topaz Labs and OpenGL
- Accessing ReMask 5 in Lightroom
- Restoring Older Versions of Adobe Software through Creative Cloud
- Irfanview
Installation & Activation
Product Updates
License Keys & Account
License Key Questions
- ★ Topaz Labs License Key Guide
- ★ My license key is not being accepted
- How to enter license key into Topaz Impression and Glow
- My license key has only 13 symbols, not 30
- License Key Activation
- Will my license key work on both Mac and Windows?
Account
Product Specific Questions
Glow
All
Adjust
B&W Effects
Clarity
DeNoise
Detail
ReMask
- Topaz ReMask 5
- Do you have any tutorials for ReMask 4?
- How to mask hair with ReMask
- Which programs will ReMask 5 work with?
- After using ReMask there is no layer mask
- Why am I getting this error “make sure you have enough pixels as Keep and Cut in the selected region”?
ReStyle
Star Effects
Product Presets / Effects
Troubleshooting
Current Issues & Fixes
Common Errors
- How to Fix Missing Presets
- Error Code 2000
- Error: plug-in launch failure
- Failed Login Attempts message
- Error Code 1000 (Critical Application Error)
- Error Code 2002