About the Update

macOS 10.13

There's always a mixed reaction when a major update to macOS releases, and we're always keeping our eye out for problems that might arise during an update like this. It's safe to assume you're reading this page because you are either interested in updating from your current version of Mac OS X/macOS to the latest macOS 10.13. That, or you've already done it, and want to check with us before you brave the act of trying to open your software again! In either case, let's first see what the update is all about. We aren't going to be discussing that here, but if you want to check out the changes, here's the list of what's changing in macOS 10.13 High Sierra:

macOS 10.13 High Sierra Update

Before You Update

One of the several questions we get leading up to and after the release of a new OS, is: "What do I do first?!". When considering an update to your Operating System, you should always check for compatibility with the software that you need the most. If you're using a machine that you use as your production environment, extra caution should be taken prior to updating. Notably, your application data, like presets, login information, and favorites, are of greatest concern. In the interest of saving time and effort hunting stuff down, we're going to list below where you'll find all the files relevant to your plugins, if you'd like to make a copy.

File Locations

User Preset Files
~/Library/Application Support/Topaz Labs/
Macintosh HD/Library/Application Support/Topaz Labs/[plugin folder]/Presets/
User Asset Files (brushes, borders, backgrounds, light leaks, etc.)
~/Library/Application Support/Topaz Labs/[plugin folder]/tgrc/
Topaz Adjust 5.2 and Simplify 4.2 Applications
Macintosh HD/Applications/Topaz Labs/Topaz Adjust 5.app
Macintosh HD/Applications/Topaz Labs/Topaz Simplify 4.app
Topaz Standalone Apps (ReMask 5, Glow 2, Texture Effects 2, etc.)
Macintosh HD/Applications/Topaz ReMask 5.app
Macintosh HD/Applications/Topaz DeNoise 6.app
Macintosh HD/Applications/Topaz Glow 2.app
Macintosh HD/Applications/Topaz Texture Effects 2.app
Macintosh HD/Applications/Topaz Impression 2.appUpdate Available!
Topaz photoFXlab
Macintosh HD/Applications/Topaz Labs/photoFXlab.app

Should I Update My OS?

This is a question we all ask ourselves at some point or another. To answer specifically in the case of Topaz Plugins, YES, you can update safely. We have tested the latest versions of our plugins with macOS 10.13, and found them all to be working just fine through all of our testing! You will want to make sure you're using the latest version of your Topaz Plugins to ensure everything will work. Checking for updates is very easy! Here's how:

Please update by running the appropriate Topaz Plugins Installer from the Downloads Page:


After You Update

If you've already updated before checking this article out, no worries! Here's some guidance you can follow to make sure everything is working correctly after updating macOS.

First Steps

Make sure your plugins are still installed!

Nice!
updateMacCheckInstall.png

Make sure plugins still launch!

Excellent!
updateMacCheckLaunch.png

Make sure edits still apply!

Sweet!
updateMacCheckAdjustments.png

Problems Updating?

We've got you covered!

If you updated to macOS 10.13, and found that any plugin now crashes, simply fails to launch, or doesn't work the way it's supposed to, the first thing you'll want to do is reinstall. To do this, you only need to visit the Downloads Page, download the installer, and run it. The installer will install the latest version on your computer for you, which we've tested and confirm are working on 10.13. To get started, head to the Downloads Page. If you need a refresher on the install process, head to the How to Download page. You can get to both, easily, using the buttons below:

Still not working?

We're going to receive a lot of questions about the macOS update, no matter how many places we post this update notice. However, if you have read through this article, and still can't get your plugins to work, please reach out to us using the Submit Ticket button below. If you'd just like to discuss the changes made, how Studio performs after updating, or anything else not related to getting Studio working after updating to macOS 10.13, please Join the Discussion in our forums.

Questions?

We're always happy to help!
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