Topaz Impression takes advantage of OpenGL technology and therefore requires the latest drivers for your computer's graphics hardware. You will need to make sure that you're on the most up to date version of OpenGL and the latest driver. These instructions will help with this task.
Note: These instructions are only relevant for Windows Users.
Windows Auto Detect will not find the latest drivers for your video card. You will need to visit the graphic card manufacturer's website to get the correct driver update. These instructions provide help with this process:
AMD Graphics Cards
For AMD graphics cards with OpenGL support, some outdated drivers will cause red screen issues. The Windows Update feature will not automatically upgrade your driver. Instead, please visit AMD's Driver Download Page and follow the steps to manually identify your graphic card driver. You can also use AMD's Auto Detect Utility to automatically identify your hardware and install the appropriate drivers. Here is the download link for that installer:
Next, download the latest driver, and install it.
Older AMD Graphics Cards
AMD Radeon HD 4000 Series
AMD Radeon HD 3000 Series
AMD Radeon HD 2000 Series
AMD Radeon HD Series AGP
AMD Mobility Radeon HD 4000 Series
AMD Mobility Radeon HD 3000 Series
AMD Mobility Radeon HD 2000 Series
For the above cards, the latest driver detection may fail. If so, you will have to use the legacy driver software to update: http://www2.ati.com/drivers/legacy/13-9-legacy_vista_win7_64_dd_ccc_whql.exe
For Intel graphics with OpenGL 3.2 support, outdated drivers will cause the program to crash. The Windows Update will not automatically upgrade your driver.
Please visit Intel's Driver Download Page and follow the step to manually identify your graphic card driver.
When installing the latest Intel driver, you may receive this error message: "Error: This computer does not meet the minimum requirements for installing the software." If you receive this message, you may need first uninstall your current driver using one of the following steps:
- Visit the "Control Panel" > "Program Feature" and uninstall the intel graphic driver. After uninstallling the graphic card's driver, you may need restart your system. After reboot, please install the latest driver.
- Visit the "Control Panel" > "Device Manger" and right click on the Intel graphics card, and then choose uninstall. After uninstalling, you may need restart your systm. After reboot, please install the latest driver.
- For Computers with two graphic cards, one being NVIDIA, the other being Intel, the program may use Intel by default (the less powerful of the two). You can go to NVIDIA's control panel, "Manage 3D settings" > "Preferred Graphic processor" and then choose the Nvidia graphics card.