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  1. Topaz Classic Help Center
  2. Troubleshooting

Troubleshooting

Current Issues & Fixes

  • Win 7: Topaz Glow/Impression "For Security, Program will exit" error
  • Problems with High Resolution Monitors and Windows 8 and 10
  • Updating your display drivers in Windows

Common Errors

  • How to Fix Missing Presets
  • Error: plug-in launch failure
  • Error Code 1000 (Critical Application Error)
  • Error Code 2002
  • Error Code 2004
  • Error Code 2007 (green tint in Detail/Clarity)
See all 10 articles

Download, Installation or Activation

  • DMG not recognized when downloading plug-ins
  • Topaz Labs and Norton Security

Photoshop & Photoshop Elements

  • "Could not complete your request because Photoshop does not recognize this type of file"
  • My Topaz plug-ins are grayed out in the Filter menu.
  • How to create an action in Photoshop using Topaz Labs.

Topaz Impression Issues

  • How to Manually Update Windows Display Drivers
  • ATI/AMD Video Cards and Topaz Impression

Webinar Issues

  • Connection Issues
  • Viewing Recorded Webinar

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