Troubleshooting

Current Issues & Fixes

• Topaz Labs File Permission Utility
• Missing/Garbled text in plug-ins on Mac
• Win 7: Topaz Glow/Impression "For Security, Program will exit" error
• Problems with High Resolution Monitors and Windows 8 and 10
• Updating your display drivers in Windows

Common Errors

• How to Fix Missing Presets
• Error Code 2000
• Error: plug-in launch failure
• Failed Login Attempts message
• Error Code 1000 (Critical Application Error)
• Error Code 2002

See all 13 articles

Download, Installation or Activation

• Installation Failed
• DMG not recognized when downloading plug-ins
• Topaz Labs and Norton Security

Photoshop & Photoshop Elements

• "Could not complete your request because Photoshop does not recognize this type of file"
• My Topaz plug-ins are grayed out in the Filter menu.
• How to create an action in Photoshop using Topaz Labs.

Topaz Impression Issues

• How to Manually Update Windows Display Drivers
• ATI/AMD Video Cards and Topaz Impression

Webinar Issues

• Connection Issues
• Viewing Recorded Webinar