Notice!


Products Impacted: Glow 2, Impression 2, Texture Effects 2


We are currently working on the Topaz Community, which requires us to disable the following features: login, custom effect upload, and synchronization. You will still be able to download custom effects, view effect information, favorite effects in the Community, and queue effects for upload. When we restore the features above, all activity you have taken while the application was disconnected will be synced with your account.

You will not lose anything during this maintenance period! We estimate we'll have everything completed in about a week's time, give or take a day or so, but we'll let everyone know when they can login and sync again.


Updated: Feb 17
We're very sorry for the inconvenience!

Welcome! Let us know how we can make you happy again!

Here's how we've been doing recently...


Topaz Labs Customer Service Happiness Ratings, last 100 requests.

Submit a request

 

Why doesn't Topaz Labs
have a phone number?

 

With most issues resolved with step-by-step instructions, a written response is the most effective communication channel for both you, our customer, and for us here at Topaz Labs. Please fill out the form above to tell us what's wrong, and we'll be with you as soon as possible.

- Topaz Labs

Business Hours:


Monday: 8:30am to 5:30pm

Tuesday: 8:30am to 5:30pm

Wednesday: 8:30am to 5:30pm

Thursday: 8:30am to 5:30pm

Friday: 8:30am to 5:30pm

Saturday: Closed

Sunday: Closed

4th of July: Closed

Thanksgiving: Closed

Christmas: Closed

New Year's Eve: Closed

New Year's Day: Closed


We are in the office from 8:30am to 5:30pm, Monday through Friday. We are not in the office during national holidays.