Video Enhance AI Frequently Asked Questions

Table of Contents

  • What is Video Enhance AI?
  • What is the minimum hardware requirement for Video Enhance AI?
  • Can Video Enhance AI work on Macs?
  • Can I buy one and run it on both Mac and Windows?
  • Can I do batch processing on several videos?
  • How long will it take to process a video?
  • What is the maximum size of an output video I can get?
  • Can I process interlaced Video?
  • My machine has more than one Nvidia GPU, can I use all of them?
  • Can I read in a sequence of images as input?
  • My GPU utilization seems low in the task manager. Is there something wrong?
  • Can I try Video Enhance AI before buying it?
  • Can I assume the Mac and Windows versions deliver identical results?
  • What file types are compatible with Video Enhance AI?

What is Video Enhance AI?

Using the power of machine-learning AI technology, Video Enhance AI is trained on thousands of videos and combines information from multiple input video frames. It can enlarge your video up to 8k resolution with true details and motion consistency. For example, you can upscale SD video to HD or even 4K resolution.


What is the minimum hardware requirement for Video Enhance AI?

A DirectX12 compatible GPU (NVidia or AMD). An Intel CPU from 2015 onwards or an AMD CPU from 2016 onwards are our minimum requirements for the CPU.

Mac minimum requirements: 8GB or more RAM, 2GB of VRAM. MacOS 10.14 (Mojave) to run on CPU only. MacOS 10.15 (Catalina) or newer to run on GPU. This gives the best performance.
Full M1 native support for all M1 machines in version 2.5 and higher.


Can Video Enhance AI work on Macs?

Yes. Video Enhance AI can run on all Mac models that meet the hardware requirements from 2012 onwards including M1 machines. 


Can I buy one and run it on both Mac and Windows?

Yes, your license exists independently of your operating system.


Can I do batch processing on several videos?

Sure you can! You can load several videos simultaneously into Video Enhance AI. All of them can be assigned with different settings including output size, upsample scale, output format, model utilized and etc. Then with a single click on the process button, they will all be processed in sequence.


How long will it take to process a video?

Here is an example. On a PC with Nvidia GTX 1080. For a video from HD to 8K, it typically takes 2-3 seconds for each frame. If you upscale a video from SD to HD, it will take about 0.4 seconds for each frame.

We are working on compiling benchmarking information. 


What is the maximum size of an output video I can get?

We support up to 8K video output. Any size larger than 8K will cause a failure. But you can set the output format as a sequence of images (png/tif/tiff) which can support nearly any size.


Can I process interlaced Video?

Yes! You will want to use our Dione models to deinterlace. 


My machine has more than one Nvidia GPU, can I use all of them?

Yes, you can use the Experimental All GPU's option.

The Experimental All GPU setting is intended for users with multiple similar Nvidia or AMD GPUs installed (it will not work for Intel GPUs). For example, if you have two NVidia RTX 2080 cards installed or one GTX 1070 and one RTX 2080, this setting is for you. If you have a dedicated GPU and an integrated Intel GPU, you should choose your dedicated GPU, the All GPUs setting may not work for you or perform more slowly.
To enable both graphics cards you would want to select Preferences from the Video Enhance AI menu and change the AI Processor to All GPUs.
VEAI can only use 8-1 2 GB of VRAM in one instance, and can’t consume more than this at this time, you can launch VEAI again on a windows machine and that will allow the second instance to consume more. 
We are working on optimizations to use all ram 

Can I read in a sequence of images as input?

Yes. You can put a sequence of images of the same name format into one folder then load in any one of the images into Video Enhance AI. Please make sure that the name of the images should end with several sequential number digits. An example: MyFrames000000.png, MyFrames000001.png, MyFrames000002.png, ...


My GPU utilization seems low in the task manager. Is there something wrong?

This is normal. The GPU utilization in the task manager is not precise. If you want to track the actual GPU usage, please try Nvidia-smi. You can also increase the amount of GPU usage in the app by going to Process > Preference and increasing the AI Resources Demand

For Mac M1: The M1 chip has a built-in Neural Engine. The Neural Engine is designed to accelerate machine learning tasks across the Mac for things like video analysis, voice recognition, image processing, and more. Right now you will not be able to accurately track CPU or GPU usage. 


Can I try Video Enhance AI before buying it?

First, if you are new to Topaz Labs, create an account on the Topaz Labs My Account Page. Next, simply download Video Enhance AI from the Topaz Labs Downloads Page, log in using your account information, and select "Start Trial" to begin your free 30-day trial.


Can I assume the Mac and Windows versions deliver identical results?

No. This is a different computer science problem to solve, but we do our best to make the results nearly identical. Whenever possible. If you do notice any aberrations between operating systems please Open a Ticket in the Support Center.


What file types are compatible with Video Enhance AI?

Video Enhance AI is compatible with the following file types:

Video: .avi, .dv, .flv, .m1v, .mkv, .mov, .mp4, .mpg, .mpeg, .mxf, .ts, .vob, .webm, .wmv

Image: .jpg, .jpeg, .png, .tif, .tiff

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